New York Public Service Article 2 - Residential Gas, Electric And Steam Utility Service

  • 30 - Residential Gas, Electric And Steam Service Policy.
    This article shall apply to the provision of all or any part of the gas, electric or steam service provided to any residential customer by...
  • 31 - Applications For Service.
    1. Every gas corporation, electric corporation or municipality shall provide residential service upon the oral or written request of an applicant, provided that the commission...
  • 32 - Termination Of Service.
    1. Generally. Any termination of residential utility service by utility corporations or municipalities shall be in accordance with all relevant provisions of this article. 2....
  • 33 - Discontinuance Of Residential Utility Service To Multiple Dwellings.
    1. Notwithstanding any other provisions of law, no public utility company or municipality shall discontinue gas, electric or steam service to an entire multiple dwelling...
  • 34 - Discontinuance Of Utility Service In Two Family Dwellings.
    1. Notwithstanding any other provision of law, no utility corporation or municipality shall terminate gas or electric service to a two family dwelling that it...
  • 35 - Reconnection Of Service.
    1. The commission shall by regulation establish reasonable conditions under which an electric or gas corporation or municipality shall be required to take all actions...
  • 36 - Residential Service Deposits.
    1. On and after January first, nineteen hundred eighty-two, no utility corporation or municipality shall require any new residential customer, other than a seasonal or...
  • 37 - Deferred Payment Agreements.
    1. No utility corporation or municipality shall terminate or refuse to take all actions within such corporation or municipality's control and, where applicable, consistent with...
  • 38 - Budget Or Levelized Payment Plans; Quarterly Billing.
    1. Every utility corporation or municipality shall offer residential customers a budget billing plan or levelized payment plan for payment of charges for gas or...
  • 39 - Meter Reading And Estimated Bills.
    1. A utility corporation or municipality may, in accordance with such requirements as the commission may impose by regulation, render an estimated bill for any...
  • 40 - Voluntary Third-party Notice Prior To Termination Of Service.
    1. Every utility corporation or municipality shall permit a residential customer to designate a third-party to receive copies of all notices relating to termination of...
  • 41 - Finality Of Certain Utility Charges.
    1. Notwithstanding any other provision of law, no utility corporation or municipality may charge a residential customer for gas or electric service which was rendered...
  • 42 - Other Charges.
    1. A utility corporation or municipality may impose late payment charges not in excess of one and one-half percent per month on the unpaid balance...
  • 43 - Complaint Handling Procedures.
    1. The commission shall maintain regulations for the handling of residential customer complaints, which at a minimum shall require that each utility or municipality: (a)...
  • 44 - Utility Bills; Informational Notices.
    1. Every utility corporation or municipality shall assure that bills for service to residential customers adequately explain the charges for service in clear and understandable...
  • 45 - Payment Agencies.
    A utility corporation or municipality may permit its customers to pay their bills to a payment agent. The date of payment to any such agent...
  • 46 - Emergency Disconnections To Residences.
    Notwithstanding any other section of this article, a utility corporation in ownership or control of the meters, pipes, fittings, wires and other apparatus associated with...
  • 47 - Inspection And Examination Of Apparatus.
    1. A duly authorized agent of a utility corporation or municipality may enter any dwelling, building or other location supplied with gas or electricity by...
  • 48 - Emergency Hotline.
    1. The commission shall establish a toll free number, to be attended from nine o'clock a.m. to nine o'clock p.m. each business day, which a...
  • 49 - Residential Steam Service.
    The rights and responsibilities of customers receiving residential steam service from steam corporations shall be substantially comparable to those of gas and electric customers under...
  • 50 - Residential Water Service.
    Every water-works corporation with gross revenues in excess of two hundred fifty thousand dollars shall provide residential service in accordance with all relevant provisions of...
  • 51 - Rules And Regulations.
    The commission shall adopt such additional rules and regulations as it deems necessary and proper to implement the provisions of this act.
  • 52 - Gas, Electric And Steam Service To Tenants Provided Through Shared Meters.
    1. Definitions: As used in this section, the following terms shall have the following meanings: (a) "Owner" means and includes the owner or owners of...
  • 53 - Application.
    For purposes of this article, a reference to a gas corporation, an electric corporation, a utility company, or a utility corporation shall include, but is...

Last modified: September 11, 2016