Texas Business & Commerce Code - Section 20.03. Disclosures To Consumers
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§ 20.03. DISCLOSURES TO CONSUMERS. (a) On request and
proper identification provided by a consumer, a consumer reporting
agency shall disclose to the consumer in writing all information
pertaining to the consumer in the consumer reporting agency's files
at the time of the request, including:
(1) the name of each person requesting credit
information about the consumer during the preceding six months and
the date of each request;
(2) a set of instructions describing how information
is presented on the consumer reporting agency's written disclosure
of the consumer file; and
(3) if the consumer reporting agency compiles and
maintains files on a nationwide basis, a toll-free number at which
personnel are available to consumers during normal business hours
for use in resolving a dispute if the consumer submits a written
dispute to the consumer reporting agency.
(b) The information must be disclosed in a clear, accurate
manner that is understandable to a consumer.
(c) A consumer reporting agency shall provide a copy of the
consumer's file to the consumer on the request of the consumer and
on evidence of proper identification, as directed by the Fair
Credit Reporting Act (15 U.S.C. Section 1681 et seq.), as amended,
and regulations adopted under that Act.
(d) Any written disclosure to a consumer by a consumer
reporting agency under this chapter must include a written
statement that explains in clear and simple language the consumer's
rights under this chapter and includes:
(1) the process for receiving a consumer report or
consumer file;
(2) the process for requesting or removing a security
alert or freeze;
(3) the toll-free telephone number for requesting a
security alert;
(4) applicable fees;
(5) dispute procedures;
(6) the process for correcting a consumer file or
report; and
(7) information on a consumer's right to bring an
action in court or arbitrate a dispute.
Added by Acts 1997, 75th Leg., ch. 1396, § 33(a), eff. Oct. 1,
1997. Amended by Acts 2003, 78th Leg., ch. 1326, § 2, eff. Sept.
1, 2003.
Section: 19.43 19.44 19.45 19.47 20.01 20.02 20.021 20.03 20.031 20.032 20.033 20.034 20.035 20.036 20.037
Last modified: August 10, 2007
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