
§ 21.018. POLICY ON TECHNOLOGICAL SOLUTIONS.  The board 
shall develop and implement a policy that requires the commissioner 
and the staff of the department to research and propose appropriate 
technological solutions to improve the ability of the department to 
perform its mission.  The technological solutions must include 
measures to ensure that the public is able to easily find 
information about the department through the Internet and that 
persons who have a reason to use the department's services are able 
to use the Internet to interact with the department and to access 
any services that can be provided effectively through the Internet.  
The policy shall also ensure that proposed technological solutions 
are cost-effective and developed through the department's planning 
processes.

Added by Acts 2003, 78th Leg., ch. 1169, § 10, eff. Sept. 1, 
2003.

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Last modified: August 10, 2007