Texas Utilities Code - Section 55.016. Telecommunications Billing
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§ 55.016. TELECOMMUNICATIONS BILLING. (a) The
proliferation of charges for separate services, products,
surcharges, fees, and taxes on a bill for telecommunications
products or services has increased the complexity of those bills to
such an extent that in some cases the bills have become difficult
for customers to understand.
(b) A bill from a local exchange company for
telecommunications products or services should be consistent with
providing customers sufficient information about the charges
included in the bill to understand the basis and source of the
charges.
(c) To the extent permitted by law, a monthly bill from a
local exchange company for local exchange telephone service shall
clearly identify all charges including basic local service charges,
fees, carrier's charges, assessments, surcharges, optional
services, and taxes.
(d) Local exchange carriers shall annually file a copy of
that portion of their bill that has not been previously approved by
the commission for compliance review with this section.
(e) The commission shall have all necessary authority to
enforce this section.
Added by Acts 1999, 76th Leg., ch. 1212, § 18, eff. Mar. 1, 2000.
Amended by Acts 2001, 77th Leg., ch. 963, § 1, eff. June 14,
2001. Renumbered from § 55.012 by Acts 2001, 77th Leg., ch.
1420, § 21.001(110), eff. Sept. 1, 2001.
Section: 55.009 55.010 55.011 55.012 55.013 55.014 55.015 55.016 55.017 55.021 55.022 55.023 55.024 55.025 55.041
Last modified: August 10, 2007
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