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Texas Utilities Code - Chapter 182 Rights Of Utility CustomersLegal Research Home > Texas Lawyer > Utilities Code > Texas Utilities Code - Chapter 182 Rights Of Utility Customers In this subchapter: (1) "Elderly individual" means an individual who is 60 years of age or older. (2) "Utility" means an electric, gas, water, or ... (a) On request by an elderly individual, a utility shall delay without penalty the payment date of a bill for providing utility service to that ... An elderly individual may request that the utility implement the delay under Section 182.002 for: (1) the most recent utility bill; or (2) the most ... A utility may require an individual requesting a delay under this subchapter to present reasonable proof that the individual is 60 years of age or ... This subchapter does not apply to a utility that: (1) does not assess a late payment charge on a residential customer; (2) does not suspend ... In this subchapter: (1) "Consumer reporting agency" means a person who, for a monetary fee or payment of dues, or on a cooperative nonprofit basis, ... (a) Except as provided by Section 182.054, a government-operated utility may not disclose personal information in a customer's account record, or any information relating to ... A government-operated utility may charge each customer who requests confidentiality under this subchapter a fee not to exceed the administrative cost of complying with the ... This subchapter does not prohibit a government-operated utility from disclosing personal information in a customer's account record to: (1) an official or employee of the ... A government-operated utility or an officer or employee of a government-operated utility is immune from civil liability for a violation of this subchapter. Acts 1997, ... In this subchapter: (1) "Consumer" means a person who obtains electricity or gas from a utility. (2) "Gas" includes natural gas and artificial gas. (3) ... (a) On complaint by a consumer to the governing body of a municipality, an agent or employee of the municipality shall examine, read, and test ... A utility representative may be present during a meter test. The municipality shall provide notice to a utility regarding the testing of a meter not ... (a) A utility or other person commits an offense if the utility or other person fails or refuses to allow an agent or employee of ... Last modified: August 10, 2007 |