{"id":168,"date":"2009-02-18T12:51:38","date_gmt":"2009-02-18T19:51:38","guid":{"rendered":"http:\/\/law.onecle.com\/?p=168"},"modified":"2009-02-18T12:51:38","modified_gmt":"2009-02-18T19:51:38","slug":"not-every-restaurant-deserves-5-stars","status":"publish","type":"post","link":"https:\/\/law.onecle.com\/blog\/2009\/02\/18\/not-every-restaurant-deserves-5-stars\/","title":{"rendered":"Not Every Restaurant Deserves 5 Stars"},"content":{"rendered":"<p>I really don&#8217;t understand <a href=\"http:\/\/cyberlawyerblog.com\/2008\/11\/26\/the-cda-cyberracketeers-the-dmca-and-changes-to-section-230-by-domingo-rivera.aspx\">this<\/a>.  There are plenty of successful 2-star and 3-star restaurants.  I&#8217;m not talking about Michelin 3-star, but the 3 (out of 5) stars from the local newspaper.  The fact is, I never trust 5-star ratings.  If someone isn&#8217;t griping about a particular business (on <a href=\"http:\/\/www.yelp.com\/\">Yelp<\/a>) or book (on <a href=\"http:\/\/www.amazon.com\/\">Amazon<\/a>), you have to wonder whether the reviews are written by insiders:  friends and family members.  I certainly do. That&#8217;s how much trust you should give to online reviews.  I think businesses should be glad that they can receive feedback from their customers.  You can acknowledge or ignore the feedback, but at least it&#8217;s there.  If you don&#8217;t have a feedback loop, you can&#8217;t even understand why your business is stalling because while a lot of polite customers may not &#8220;gripe&#8221; to your face, they will certainly tell others &#8211;online or off &#8212; if their experience has been less than stellar.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I really don&#8217;t understand this. There are plenty of successful 2-star and 3-star restaurants. I&#8217;m not talking about Michelin 3-star, but the 3 (out of 5) stars from the local newspaper. The fact is, I never trust 5-star ratings. If someone isn&#8217;t griping about a particular business (on Yelp) or book (on Amazon), you have [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[114],"tags":[56],"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/law.onecle.com\/blog\/wp-json\/wp\/v2\/posts\/168"}],"collection":[{"href":"https:\/\/law.onecle.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/law.onecle.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/law.onecle.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/law.onecle.com\/blog\/wp-json\/wp\/v2\/comments?post=168"}],"version-history":[{"count":0,"href":"https:\/\/law.onecle.com\/blog\/wp-json\/wp\/v2\/posts\/168\/revisions"}],"wp:attachment":[{"href":"https:\/\/law.onecle.com\/blog\/wp-json\/wp\/v2\/media?parent=168"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/law.onecle.com\/blog\/wp-json\/wp\/v2\/categories?post=168"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/law.onecle.com\/blog\/wp-json\/wp\/v2\/tags?post=168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}