Ex Parte Baggett et al - Page 6



         Appeal No. 2004-1911                                                       
         Application No. 09/558,387                                                 
              Based on our findings above, we also agree with Appellants            
         (brief, page 9) that there is no connection between the risk               
         assessment of L3 and interviewing users regarding efficiency of            
         information flow of Cortez.  Therefore, by merely speculating and          
         extending such interviews to information security assessment,              
         there cannot be any reasonable teaching or suggestion for                  
         combining the applied prior art.  Accordingly, as the Examiner             
         has failed to establish a prima facie case of obviousness, we do           
         not sustain the rejection of claims 32-38, 40 and 76-88 over               
         Cortez and L3.                                                             
              With respect to the rejection of the remaining claims, the            
         Examiner further relies on Intelligent Resource Program for                
         teaching a help desk as the claimed working aid.  However,                 
         nothing in this additional reference, alone or in combination              
         with Cortez and L3, overcomes the deficiencies discussed above             
         with respect to claim 32.  Therefore, the 35 U.S.C. § 103                  
         rejection of claims 41-45 over Cortez, L3 and Intelligent                  
         Resource Program cannot be sustained.                                      






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