Appeal 2007-0338
Application 09/870,223
INTRODUCTION
The claims are directed to an interactive voice response system.
Specifically, the system includes a database of pre-recorded voice prompts
which are held outside the compiled code of an application program. To
retrieve a voice prompt from the database, the program provides a variable
whose value specifies the entry point into the database. The variable’s value
is assigned by an assignment table. Claim 1 is illustrative:
1. An interactive voice response system, comprising:
an application program that provides call flow instructions, wherein a
call flow instruction that invokes a voice prompt provides a variable that can
be read from outside compiled code of the application program;
a programmable processor that executes the call flow instructions of
the application program;
a database that contains a plurality of pre-recorded voice prompts; and
an assignment table that assigns a value to the variable to provide an
entry point to the database.
The Examiner relies on the following prior art reference to show
unpatentability:
Osder US 5,493,606 Feb. 20, 1996
The rejections as presented by the Examiner are as follows:
1. Claims 1, 2, 9, and 10 are rejected under 35 U.S.C. § 102(b) as being
anticipated by Osder.
2. Claims 3-8 and 11-16 are rejected under 35 U.S.C § 103(a) as
unpatentable over Osder.
Rather than repeat the arguments of Appellant or the Examiner, we
make reference to the Briefs and the Answer for their respective details.
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