Appeal 2007-1409
Application 09/823,626
INVENTION
The invention is directed to an e-billing system which allows sales
representatives to manage and track their e-billing customers. The sales
representatives can use the system to access their customer’s invoices. The
system also provides the sales representatives with an option that enables
them to receive e-mail notification if a customer signs up for or has been
deleted from e-billing. See paragraphs [06] and [07] of Appellant’s
Specification. Claim 1 is representative of the invention and is reproduced
below:
1. A method for providing an on-line billing system, the method
comprising:
storing account information of a plurality of customers in a database,
the account information including information for associating
each of the plurality of customers with a particular agent among
a plurality of agents;
generating a list of customer accounts corresponding to the particular
agent from the account information;
displaying the list via a web browser to the particular agent;
detecting an event that changes an association between one of the
customers and the particular agent;
determining whether the particular agent has enabled notification of
account changes; and
in response to detecting the event and determining that the particular
agent has enabled notification of account changes, generating
an electronic mail message describing the event and sending the
electronic mail message to the particular agent.
2
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