California Business and Professions Code ARTICLE 5 - Consumer Complaints

• Section 325.
  It shall be the duty of the director to receive complaints from consumers concerning (a) unfair methods of competition and unfair or deceptive acts or...
• Section 325.3.
  In addition to the duties prescribed by Section 325, it shall be the duty of the director to receive complaints from consumers concerning services provided...
• Section 326.
  (a) Upon receipt of any complaint pursuant to Section 325, the director may notify the person against whom the complaint is made of the nature of...
• Section 328.
  (a) In order to implement the Consumer Protection Enforcement Initiative of 2010, the director, through the Division of Investigation, shall implement “Complaint Prioritization Guidelines” for boards...

Last modified: October 22, 2018