California Civil Code Section 1789.3
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California Laws > Civil Code > California Civil Code Section 1789.3
1789.3. The provider of an electronic commercial service shall
provide to consumers with which it contracts to provide the service,
at the time it contracts to provide the service and annually, on or
before June 30 of each year thereafter, all of the following
(a) The name, address, and telephone number of the provider of
(b) Any charges to the consumer imposed by the provider for the
use of the service.
(c) The procedures a consumer may follow in order to resolve a
complaint regarding the service or to receive further information
regarding use of the service, including the telephone number and
address of the Complaint Assistance Unit of the Division of Consumer
Services of the Department of Consumer Affairs.
Last modified: February 22, 2013