General Laws of Massachusetts - Chapter 159 Common Carriers - Section 19E Solicitations by telephone; required disclosures; misrepresentation

Section 19E. No person shall solicit a sale or order for sale of goods or services at the residence of a prospective buyer by means of a telephone without expressly revealing at the time the person initially contacts the prospective buyer, and before making any other statement, except a greeting, or asking the prospective buyer any other questions, that the purpose of the contact is to effect a sale, by doing all of the following:—

(1) stating the identity of the person making the solicitations;

(2) stating the trade name of the person represented by the person making the solicitation; and

(3) stating the kind of goods or services being offered for sale.

No person shall, in soliciting a sale or order for the sale of goods or services at the residence of a prospective buyer by the telephone, use any plan, scheme, or ruse which misrepresents his true status or mission for the purpose of making such sale or order for the sale of goods or services.

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Last modified: September 11, 2015