Information required to be available for inspection. Every health maintenance organization shall have available for inspection the following information:
1. A current statement of financial condition including a balance sheet and summary of receipts and disbursements;
2. A description of the organizational structure and operation of the health maintenance organization and a summary of any material changes since the issuance of the last report;
3. A description of services and information as to where and how to secure them; and
4. A clear and understandable description of the health maintenance organization’s method for resolving enrollee complaints.
Last modified: February 27, 2006