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or other documents relating to the injury were assembled. Mr.
Yoon would prepare a list of cases with the date of the injury
for the purpose of monitoring the 1-year period of limitations
within which to commence litigation. A representation letter was
then forwarded from the firm to the insurance company to notify
the insurance company of the claim. Mr. Yoon then referred the
client to a medical provider for diagnosis and/or treatment. Mr.
Yoon monitored and assessed the progress of the medical treatment
and any property damages, and the corresponding reports were
forwarded to the insurance companies. Contact was then made with
the insurance adjuster in an attempt to resolve the claim. In
1988, this was done by petitioner, and from 1989 through 1991,
this was done by a negotiator employed by the firm. If the
negotiator reached an acceptable settlement, the settlement draft
was received and a release was prepared for the client to
execute. If a property damage reimbursement check was received,
the entire amount of the check was forwarded to the person
entitled to the amount. If a medical payment check was received,
the client's signature was obtained, and the amount was deposited
and held in the firm's client trust account until there was a
final resolution of the claim. If a bodily injury settlement
check was received, it was associated with the file along with
billing statements from the medical provider. A disbursement
statement was prepared identifying the amount due to the client,
to the firm for fees and costs, and to the medical provider. The
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