Nicholas E. Eustace, et al. - Page 6




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          departments), increasing the software’s ability to satisfy the              
          needs of larger client agencies.                                            
                    4.  Managing Memory                                               
               Programmers, using software purchased from a third-party               
          vendor, increased the memory available to run the TAM module by             
          transferring some memory contents to disk.                                  
                    5.  Multitasking                                                  
               Programmers, using software purchased from a third-party               
          vendor, implemented a function, called “Big Interrupt”, that                
          allowed users to perform multiple tasks at one time.                        
                    6.  Indexing                                                      
               Programmers, using software purchased from a third-party               
          vendor, developed indexes to locate data in data bases.                     
               B.  FIM Module                                                         
               In 1986, Applied Systems released the first series of FIM.             
          FIM used Agency/Company Organization for Research and Development           
          (ACORD), (i.e., an insurance industry association) standards to             
          print forms and transmit data to carriers.  FIM automatically               
          inserted into a form any relevant data from existing client and             
          policy data bases.  FIM enabled an agency to send (i.e., upload)            
          forms, and the data thereon, to carriers through an electronic              
          interface.  FIM supported single-entry multicompany interface               
          (SEMCI), which allowed an agency to enter data only once and send           
          it to multiple carriers.  By 1989, FIM could also receive (i.e.,            






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