Revised Code of Washington - RCW Title 51 Industrial Insurance - Section 51.14.340 Ombudsman office -- Powers and duties

§ 51.14.340. Ombudsman office -- Powers and duties

The office of the ombudsman shall have the following powers and duties:

(1) To act as an advocate for injured workers of self-insured employers;

(2) To offer and provide information on industrial insurance as appropriate to workers of self-insured employers;

(3) To identify, investigate, and facilitate resolution of industrial insurance complaints from workers of self-insured employers;

(4) To maintain a statewide toll-free telephone number for the receipt of complaints and inquiries; and

(5) To refer complaints to the department when appropriate.

[2007 c 281 § 5.]

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Last modified: April 7, 2009