Role Reversal: One Attorney’s Tempestuous Voyage as a Client [PDF] offers a fascinating glimpse into the legal profession. This mesmerizing story about Michael Caglioti’s journey from Arnold & Porter partner to a personal injury client holds many lessons for all of us.
Human Spirit. Whatever you want to call it, Mr. Caglioti’s initial ability to overcome his physical handicaps is a truly heartwarming story. Some people are victims of their own circumstances and others are able to triumph despite them. Not sure why this is, but we can all draw inspiration from Mr. Caglioti.
There is More to Law Than Big Law. In law school, people talked incessantly about getting jobs at Big Law. I really don’t recall anyone saying that they want to be a personal injury lawyer. But, sure enough, there are personal injury lawyers out there. And, some of them are damn good lawyers. The lawyers at Regan Zambri & Long are the “good guys (and gals)” in this story.
Long-Term Disability Insurance. This is one tale that should keep all lawyers without LTD insurance up at night. Knowing how hard Mr. Caglioti must have worked to reach the pinnacle of the legal profession, it was just too painful to read how quickly all his efforts and achievements vanished. We’re just one fluke accident away from being in his situation.
Attorney-Client Relations. We all know that clients gripe about attorneys not returning their phone calls. But, when an Arnold & Porter partner retains you and you don’t return his phone call? No professional courtesy?
Hiring an Attorney. While referrals are great, clients still should consider interviewing several attorneys before deciding on one to hire. And, if the attorney-client relationship isn’t quite working out right, don’t be afraid to make a change.