Appeal No. 95-4184
Application 07/813,080
The examiner appears to be responding to the wording of
appellant's argument rather than the claim language.
Claims 19 and 37 both require "automatically ordering
additional necessary hardware" upon the condition that "said
optional feature in said data processing system requires said
additional necessary hardware." This is the language that
supports appellant's argument about "a deficiency in the
hardware configuration required by the customer program
selection" (Brief, page 5) Calvert provides a system and
method for automated servicing of data processing systems.
The customer system detects data concerning its own
configuration and problem symptoms, which are communicated to
a central service data processing system. The system service
automatically orders hardware repair modules and software
fixes (abstract; col. 11, lines 50-60). However, Calvert only
orders repair or replacement hardware for failing hardware
components of the customers system and does not order
additional hardware. Nor does Calvert disclose or suggest
ordering hardware upon the condition that the activated
"optional feature in said data processing system requires said
additional necessary hardware." Calvert does not disclose
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