Appeal No. 1999-1780
Application No. 08/651,630
displaying means for displaying the identified
item to the customer . . . .
We find that the credit card reader 34 of Lohrey
constitutes a “customer identifying means” for identifying a
customer in response to data supplied directly by the customer,
as called for in claim 28. We further find that the kiosk-like
retail outlet structure 10 of Lohrey inherently includes an
“item identifying means” for identifying an item to be picked up
from a database based upon the identification of the customer by
the “customer identifying means,” as called for in claim 28, in
that when a customer comes to Lohrey’s kiosk to, for example,
pick up laundry or dry cleaning that had previously been dropped
off for cleaning, the item retrieval device of the kiosk (column
5, lines 56-68) that retrieves items from the kiosk’s storage
area for delivery to the customer must inherently interact with
some means that identify and associate a particular item in the
storage area with a particular customer’s order. In this
regard, see column 9, lines 61-66, and column 10, lines 31-40.
The examiner has not pointed out, and it is not apparent to us,
where Lohrey discloses that the kiosk thereof includes “display
means” for displaying to the customer the particular item called
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