Texas Occupations Code Title 3, Chapter 555 - Public Interest Information And Complaint Procedures

• Texas Section 555.001 - Public Interest Information
  (a) The board shall prepare information of public interest describing the functions of the board and procedures by which complaints are filed with and resolved...
• Texas Section 555.002 - Complaints
  (a) The board by rule shall establish methods by which consumers and service recipients are notified of the name, mailing address, and telephone number of...
• Texas Section 555.003 - Complaint Form
  The board by rule shall adopt a form on which a person may file a complaint with the board. Acts 1999, 76th Leg., ch. 388,...
• Texas Section 555.004 - Assistance With Complaint
  The board shall provide reasonable assistance to a person who wants to file a complaint with the board. Acts 1999, 76th Leg., ch. 388, Sec....
• Texas Section 555.005 - Records Of Complaints
  For each complaint received by the board, the board shall maintain information about parties to the complaint, including the complainant's identity, the subject matter of...
• Texas Section 555.006 - Notification Concerning Complaint
  (a) The board shall notify the complainant not later than the 30th day after the date the board receives the complaint and shall provide an...
• Texas Section 555.007 - General Rules Regarding Complaint Investigation And Disposition
  (a) The board shall adopt policies and procedures concerning the investigation of a complaint filed with the board. The policies and procedures must: (1) determine...
• Texas Section 555.008 - Notice To Board Concerning Complaints
  (a) The executive director shall notify the board of the number of complaints that are unresolved after two years after the date of the filing...
• Texas Section 555.009 - Public Participation
  (a) The board shall develop and implement policies that provide the public with a reasonable opportunity to appear before the board and to speak on...
• Texas Section 555.010 - Confidentiality
  The identity of a person who reports to or assists the board under Section 555.002(c) and a document that could disclose the identity of that...
• Texas Section 555.011 - Immunity
  (a) A person who provides information or assistance under Section 555.002(c) is immune from civil liability arising from providing the information or assistance. (b) Subsection...
• Texas Section 555.012 - Counterclaim Or Suit
  (a) A person who provides information or assistance under Section 555.002(c) and who is named as a defendant in a civil action filed as a...

Last modified: September 28, 2016