Appeal No. 2002-1844
Application 08/975,428
BACKGROUND
The invention relates to method of analyzing electronic
commerce data.
Claim 1 is reproduced below.2
1. A method of supporting and analyzing electronic
commerce data for electronic commerce service providers
using a computer, comprising the steps of:
(a) determining data elements required for analyzing
the Internet and/or electronic commerce over the World Wide
Web;
(b) providing a decision support user with one or more
options for data searching from multiple data sources in the
form of operational activities responsive to decision
support user specified criteria;
(c) structuring and storing the data elements obtained
in said step (b), including parsing, categorizing, indexing,
and formatting the data elements;
(d) analyzing the data elements stored in said
step (c), including recognizing at least one of patterns,
trends, exceptions of the data elements based on statistic
and analytic manipulation techniques; and
(e) iteratively performing said steps (a), (b), (c),
and (d) to provide at least one of solution navigation,
iterative learning, and decision guidance.
The examiner relies on the following references:
Dedrick 5,696,965 December 9, 1997
(filed November 3, 1994)
Gerace 5,848,396 December 8, 1998
(filed April 26, 1996)
Hyodo 5,937,390 August 10, 1999
(filed June 28, 1996)
2 In the amendment (Paper No. 23) filed May 21, 2001, the
line "of operational activities responsive to decision support
user" in paragraph (b) is inadvertently repeated on page 2.
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