Ex Parte Goldstein - Page 24



           Appeal No. 2005-0823                                                                        
           Application No. 10/300,895                                             Page 24              


                  We further find from Cogswell that not all agents are                                
            thrilled about the prospect of IAR.  One agent stated that "the                            
            whole thing makes me nervous.  They're still doing weekly                                  
            reporting now, but when will they start requiring daily                                    
            reporting?  Daily reporting would take away our flexibility and                            
            change our workload."  Cogswell additionally quotes a travel                               
            agency owner as stating that "he too was worried *ARC* would move                          
            to daily reporting, but so far IAR is sticking to the weekly                               
            reporting model.”  Thus, from the disclosure of Cogswell that                              

            some agents were apprehensive of the prospect of having daily                              
            reporting implemented, we find that an artisan would have                                  
            considered daily reporting to have been obvious.  The fact that                            
            some agents were not thrilled about the prospect of daily                                  
            reporting does not detract from the fact that daily reporting was                          
            known to them.  Nor does the fact that daily reporting had not                             
            yet been implemented, detract from the fact that daily reporting                           
            was known to those in the travel reservation industry.                                     
                  In addition, from the disclosure of Cogswell of enhancing                            
            IAR, we find that an artisan would have been motivated to enhance                          
            IAR by implementing the automation of IAR as taught by Cogswell.                           






Page:  Previous  17  18  19  20  21  22  23  24  25  26  27  28  29  30  31  Next 

Last modified: November 3, 2007