Ex Parte Goldstein - Page 25



           Appeal No. 2005-0823                                                                        
           Application No. 10/300,895                                             Page 25              


            We additionally find from the disclosures of IATA and Cogswell                             
            taken with the disclosure of Brice, that from the knowledge by                             
            artisans of daily reporting, that an artisan would have been                               
            taught to enhance IAR by moving to daily reporting, and reporting                          
            the following day.                                                                         
                  From the background of the invention found in appellant's                            
            specification, we make the following findings of what was known                            
            in the prior art.  Our findings of fact are as follows:                                    
                  “There are two different types of airline tickets                                    
                  issued in the airline industry: fully refundable tickets                             
                  and non-refundable tickets.  Travel agencies, on behalf                              
                  of their clients, may refund fully-refundable tickets                                
                  without any airline fee imposed.  This is not the case                               
                  for non-refundable tickets, however.  Instead, the same                              
                  passenger can use non-refundable tickets for future                                  
                  travel on the same airline, but airlines currently                                   
                  charge a change fee of about $100 to change such                                     
                  tickets.                                                                             
                        Travel agencies issue airlines tickets and report                              
                  sales of tickets and remit payments on a weekly                                      
                  reporting cycle (e.g., Mon-Sun) to the Airline                                       
                  Reporting Corporation (“ARC”), a company that is                                     
                  wholly-owned by the member airlines.”                                                
                  Because the travel agent does not release the                                        
                  report until the end of the sales week, however, a                                   
                  travel agent may void a ticket sale at no airline-fee                                
                  cost to the passenger because the ARC or airlines will                               
                  not know the ticket ever issued.                                                     
                        Travel agents may void tickets at the customer’s                               
                  request prior to the end of the current reporting                                    
                  period (i.e., one week).                                                             
                        Figure 1 illustrates a conventional process of issuing                         
                  a ticketing transaction involving a client wishing to                                
                  change or cancel travel on a nonrefundable issued                                    






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