(a) Every retailer shall correct any billing error made by
the retailer within 60 days from the date on which an inquiry
concerning a billing error was mailed.
   (b) Any retailer who fails to correct a billing error made by the
retailer within the period prescribed by subdivision (a) shall be
liable to the cardholder in the amount by which the outstanding
balance of the cardholder's account is greater than the correct
balance, and any interest, finance charges, service charges, or other
charges on the obligation giving rise to the billing error.
   (c) Any cardholder who is injured by a willful violation of this
section may bring an action for the recovery of damages.  Judgment
may be entered for three times the amount at which actual damages are
assessed.  The cardholder shall be entitled to recover reasonable
attorney's fees and costs incurred in the action.
   (d) As used in this section, an "inquiry" is a writing which is
posted by mail to the address of the retailer, unless another address
is specifically indicated by the retailer for the purpose of mailing
inquiries with respect to billing errors, then to such address.

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Last modified: July 31, 2008