If a claim under a long-term care insurance contract is denied, within sixty (60) days of the date of a written request by the policyholder or certificate holder or a representative of the policyholder or certificate holder, the issuer shall:
(1) Provide a written explanation of the reasons for the denial; and
(2) Make available all information directly related to the denial.
Section: Previous 23-97-308 23-97-309 23-97-310 23-97-311 23-97-312 23-97-313 23-97-314 23-97-315 23-97-316 23-97-317 23-97-318 23-97-319 23-97-320 23-97-321 NextLast modified: November 15, 2016