Appeal No. 2001-1678
Application No. 09/001,729
BACKGROUND
The invention is directed to a method for operating a telephone system, using
ISDN data links to distribute telephone calls from busy call centers to less busy call
centers (e.g., those having lesser estimated wait times). Representative claim 9 is
reproduced below.
9. A method of operating a telephone system which includes ISDN links,
comprising the following steps:
a) using idle D-channels of the ISDN links, maintaining a ring-type
network among nodes;
(b) maintaining a status table at each node, which contains information
which facilitates routing of calls to other nodes; and
(c) transmitting data on the ring-type network which updates the status
tables.
The examiner relies on the following references:
Klingman 5,680,589 Oct. 21, 1997
(filed Jun. 8, 1995)
Higgins 5,761,412 Jun. 2, 1998
(filed Feb. 20, 1997)
Claim 5 stands rejected under 35 U.S.C. § 102 as being anticipated by Klingman.
Claims 6-8 stand rejected under 35 U.S.C. § 103 as being unpatentable over
Klingman.
Claims 9 and 10 stand rejected under 35 U.S.C. § 103 as being unpatentable
over Klingman and Higgins.
Claims 1 and 2 have been allowed. Claims 3 and 4 have been canceled.
-2-
Page: Previous 1 2 3 4 5 6 7 8 Next
Last modified: November 3, 2007