Appeal No. 2002-1832
Application No. 09/318,980 Page 14
with a human operator (col. 5, lines 52-54). An interface at the
diagnostic PC emulates the keyboard, floppy drive and screen of
the failed PC, providing a local environment at the diagnostic PC
just as if the technician has traveled (miles away) to the failed
PC. The technician will diagnose and repair the failed PC
(col. 7, lines 32-49).
From the disclosure of Bizzarri, we find that Bizzarri is
closer to the invention than is Emerson, who is directed to
providing a network extension board to connect a printer to a LAN
without the need for a server computer for the printer. As
Bizzarri is directed to diagnosing and repairing computer
problems that occur during running of BIOS, we find that a
skilled artisan would have been motivated to combine the
teachings of Bizzarri with Emerson, in order to repair network
computers that did not boot-up. We find that the combined
teachings of Emerson and Bizzarri do not meet the limitations of
claims 3 and 4 because even though Emerson debugs NEB 2, Emerson
does not disclose any repair of the network computers. In
addition, Bizzarri does not make up for the deficiencies of
Emerson with respect to claims 3 and 4 because even though the
information sent to the diagnostic and repair computer may be
considered to be system information, the system information that
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