Ex Parte BOUILLET et al - Page 2




             Appeal No. 2004-2127                                                                Page 2                
             Application No. 09/441,693                                                                                


             his "calls."1   For example, the SLA may specify the bandwidth that must be available to                  
             the customer.  A Virtual Private Network is defined when the SLA specifies the                            
             bandwidth to be made available in each of a set of "streams"2 identified with a customer.                 
             (Spec. at 1.)                                                                                             


                     In a packet-oriented network, incoming calls compete for the same network                         
             resources, e.g., the same bandwidth.  Calls of different service classes, whether                         
             belonging to the same customer or to different customers, also contend for the same                       
             resources.  In such an environment, the appellants opine that "it is difficult to                         
             consistently provide each customer with the service quality it demands in each class of                   
             service, while also profitably operating the network."  (Id.)                                             


                     Accordingly, the appellants' invention computes billing revenues where                            
             incremental revenues for a given stream depend on whether a network service provider                      
             is deemed "compliant" with an associated SLA.  To be deemed compliant, the service                        




                     1A "call" is a communicative transaction or subdivision thereof commonly referred                 
             to as a call, connection, or flow.  (Spec. at 1.)                                                         
                     2  A "stream" is a pair of nodes F constituting a source and destination of calls in              
             association with a particular class of service s.  Service classes may include voice, data,               
             e-mail, file transfers, web browsing, and video.  (Id.)                                                   







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