Appeal No. 2005-0946
Application No. 09/915,448 Page 7
information is transmitted to a service routine which queries the
Web to find price, shipping and available information from
various Web suppliers. This information is formatted and
displayed on the hand-held device's screen. The user may then
use the device to place an order interactively (col. 3, lines 14-
25).
As shown in figure 17, consumer access devices can include
television, mobile telephones, computers, smart cards, laptop
computers, pocket organizers, vehicles and PDAs. Gershman
further discloses that an agent keeps statistics for each user,
and that these statistics are used in a manner similar to the
Tamagochi's virtual reality pet toy to encourage behaviors from
the user. The statistics recorded are frequency of login,
frequency of rating contents such as news articles, and activity
of agents, measured by the number of tasks they perform in a
certain period (col. 41, lines 53-61). Figure 17 discloses the
detailed logic associated with accessing the user's centrally
stored profile. Consumers can gain access to services from
devices such as their television, mobile phones, smart cards, gas
meters, water meters, kitchen appliances, security systems, PDAs,
etc. (col. 43, lines 61-63 and col. 44, lines 6-9.
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