California Business and Professions Code ARTICLE 5 - Informal Adjustment of Complaints

• Section 9860.
  (a) The director shall establish procedures for accepting complaints from the public against any service dealer or service contractor.(b) This section shall remain in effect only until...
• Section 9860.a.
  (a) The director shall establish procedures for accepting complaints from the public against any service dealer.(b) This section shall become operative on January 1, 2019.(Amended (as amended...
• Section 9861.
  If the complaint does not appear to state any violations of this chapter or of the regulations made pursuant to this chapter, the director shall...
• Section 9862.
  If a complaint indicates a possible violation of this chapter or of the regulations adopted pursuant to this chapter, the director may advise the service...
• Section 9862.5.
  (a) If a complaint indicates a possible violation of this chapter or of the regulations adopted pursuant to this chapter, the director may advise the service...
• Section 9863.
  (a) If, upon summary investigation, it appears probable to the director that a violation of this chapter, or the regulations thereunder, has occurred, the director, in...
• Section 9863.a.
  (a) If, upon summary investigation, it appears probable to the director that a violation of this chapter, or the regulations thereunder, has occurred, the director, in...

Last modified: October 22, 2018