Every insurer to whom an assignment is made shall do all of the following:
(a) Provide policyholders with information on how to report claims.
(b) Provide brokers and agents with a toll-free telephone number or accept their collect calls for the purpose of providing agents and brokers with a means of communicating with the insurer in order to rectify errors in applications or endorsements for assigned-risk coverage.
(c) Reply in writing within 15 days to complaints disputing the amount of premium charged for coverage under this article.
(Added by Stats. 1990, Ch. 509, Sec. 5.)
Last modified: October 25, 2018