(a) The commission shall submit a report by April 1 of each year to the Legislature on residential and household gas and electric service disconnections that includes the following information for each community choice aggregator and each of the four electrical and gas corporations that have the greatest number of customers:
(1) For the most recent five years, the total annual number of residential disconnections for nonpayment, reconnections following disconnection for nonpayment, and disconnections for nonpayment that did not result in a reconnection within 30 days.
(2) For the most recent five years, the total annual number of households disconnected for nonpayment, households reconnected following disconnection for nonpayment, and households not reconnected within 30 days of being disconnected for nonpayment. A household disconnected more than once in a calendar year shall be counted only once for purposes of this reporting requirement.
(b) The commission shall disaggregate the information specified in subdivision (a) to provide that information for each of the following populations:
(1) Customers enrolled in the California Alternate Rates for Energy or CARE program.
(2) Customers enrolled in a Family Electric Rate Assistance program.
(3) Customers receiving a medical baseline allowance.
(4) Customers both enrolled in the CARE program and receiving a medical baseline allowance.
(5) Customers receiving assistance or a benefit under the federal Low-Income Home Energy Assistance Program (LIHEAP) (42 U.S.C. Sec. 8621 et seq.).
(6) Customers of a community choice aggregator who, after disconnection, are reconnected to service provided by an electrical corporation.
(c) For each of the customer categories listed in subdivision (b), the commission shall further disaggregate the information for individual customers as follows:
(1) Disconnected one time.
(2) Disconnected two times.
(3) Disconnected three or more times.
(4) Reconnected one time.
(5) Reconnected two times.
(6) Reconnected three or more times.
(d) For a corporation included in the report pursuant to subdivision (a) that provides both gas and electric service to customers, the commission shall provide the information separately.
(Added by Stats. 2017, Ch. 362, Sec. 4. (SB 598) Effective January 1, 2018.)
Last modified: October 25, 2018