California Welfare and Institutions Code ARTICLE 3 - Investigation and Resolution of Complaints
- Section 9720.5.
The office shall give priority to investigations and complaint resolutions in 24-hour long-term care facilities.(Repealed and added by Stats. 1996, Ch. 1097, Sec. 13. Effective...
- Section 9721.
(a) The office may refer any complaint to any appropriate state or local government agency. The following state licensing authorities shall give priority to any complaint...
- Section 9722.
(a) Representatives of the office shall have the right to enter long-term care facilities and to unescorted, unhindered movement within them for the purposes of identifying,...
- Section 9723.
The State Ombudsman shall have access to any record of a state or local government agency that is necessary to carry out his or her...
- Section 9724.
Notwithstanding Part 2.6 (commencing with Section 56) of Division 1 of the Civil Code, in order for the office to carry out its responsibilities under...
- Section 9725.
All records and files of the office relating to any complaint or investigation made pursuant to this chapter and the identities of complainants, witnesses, patients,...
- Section 9726.
(a) The office shall establish a toll-free telephone hotline to receive telephone calls concerning any crises discovered by any person in a long-term care facility, as...
- Section 9726.1.
(a) The office and approved organizations may do any of the following:(1) Advise the public of any inspection report, statements of deficiency, and plans of correction, for...
Last modified: October 22, 2018