General Laws of Massachusetts - Chapter 159C Telemarketing Solicitation

• Massachusetts General Laws - Definitions - Chapter 159C, Section 1
  As used in this chapter, the following words shall, unless the context clearly requires otherwise, have the following meanings:— “Caller identification service or device”, a...
• Massachusetts General Laws - Unsolicited telephonic sales calls; consumer listing; updates - Chapter 159C, Section 2
  The office shall establish and maintain a no sales solicitation calls listing of consumers who do not wish to receive unsolicited telephonic sales calls. The...
• Massachusetts General Laws - Unsolicited telephonic sales calls; limitations - Chapter 159C, Section 3
  A telephone solicitor shall not make or cause to be made an unsolicited telephonic sales call to a consumer: (i) if the consumer’s name and...
• Massachusetts General Laws - Use of blocking devices or services prohibited - Chapter 159C, Section 4
  No telephone solicitor shall intentionally cause to be installed or shall intentionally use a blocking device or service to circumvent a consumer’s use of a...
• Massachusetts General Laws - Exclusion of consumer information from marketing or sales solicitation publications, compilations, and databases; exceptions - Chapter 159C, Section 5
  (a) A person who obtains the name, residential address or telephone number of a consumer from published telephone directories or from any other source and...
• Massachusetts General Laws - Disclosures by telephone solicitors; information provided to consumers prior to payment - Chapter 159C, Section 5A
  (a) A telephone solicitor shall disclose all of the following information within the first minute of a telephonic sales call and before requesting, accepting or...
• Massachusetts General Laws - Consumer objections to receipt of unsolicited telephonic sales calls; methods of compilation; notification of solicitors - Chapter 159C, Section 6
  The office shall promulgate regulations to carry out this chapter which shall: (i) require each local exchange company to inform consumers of the opportunity to...
• Massachusetts General Laws - National consumer database; inclusion of commonwealth portion in no sales solicitation calls listing - Chapter 159C, Section 7
  If the Federal Communications Commission establishes a single national database of telephone numbers of consumers who do not wish to receive unsolicited telephonic sales calls...
• Massachusetts General Laws - Violations; enforcement by attorney general; consumer action; penalties; attorney’s fees and costs - Chapter 159C, Section 8
  (a) The attorney general may initiate proceedings relating to a knowing violation or threatened knowing violation of this chapter. Such proceedings may include, without limitation,...
• Massachusetts General Laws - Defense to action or proceeding for violation - Chapter 159C, Section 9
  It shall be a defense in any action or proceeding brought pursuant to this chapter that the defendant has established and implemented, with due care,...
• Massachusetts General Laws - Time limitations for actions or proceedings - Chapter 159C, Section 10
  No action or proceeding shall be brought pursuant to this chapter: (i) more than 3 years after the person bringing the action knew or should...
• Massachusetts General Laws - Use of information contained in no sales solicitation listing - Chapter 159C, Section 11
  Information contained in the no sales solicitation listing established pursuant to this chapter shall be used only for the purposes of compliance with this chapter...
• Massachusetts General Laws - Jurisdiction; nonresidents - Chapter 159C, Section 12
  A court of the commonwealth may exercise personal jurisdiction over a nonresident or his executor or administrator as to an action or proceeding authorized by...
• Massachusetts General Laws - Remedies not exclusive - Chapter 159C, Section 13
  The remedies, duties, prohibitions and penalties provided in this chapter shall not be exclusive and shall be in addition to all other causes of action,...
• Massachusetts General Laws - Advisory group; availability of educational materials; written and electronic information - Chapter 159C, Section 14
  The office shall establish an advisory group comprised of government entities, local telecommunications companies, businesses, senior citizens and other community advocates to compile and promote...

Last modified: September 11, 2015