Recording of telephone call concerning emergency or service outage; disclosure.
1. A public utility may record any telephone call:
(a) Concerning an emergency; or
(b) Relating to a service outage,
Ę if the telephone call is received on a line specified for such telephone calls, the number of which is published in an appropriate telephone directory. The publication must contain a notice to callers that a telephone call received on that line concerning an emergency or relating to a service outage is subject to recording.
2. A telephone call made pursuant to subsection 1 is not a private conversation and the existence, content, substance, purport, effect or meaning of the conversation recorded may be disclosed by any person.
3. As used in this section, “record” means the acquisition of the contents of a wire communication through the use of a recording device.
Last modified: February 26, 2006