The public utilities commission shall operate a telephone call center for consumer complaints, to receive complaints by any person, firm, or corporation against any public utility. The commission shall expeditiously provide the consumers' counsel with all information concerning residential consumer complaints received by the commission in the operation of the telephone call center and with any materials produced in the operation of the telephone call center by the commission concerning residential consumer complaints. If technology is reasonably available, the commission shall provide the consumers' counsel with real-time access to the commission's residential consumer complaint information.
Effective Date: 09-29-2005
Section: Previous 4905.24 4905.241 4905.242 4905.243 4905.244 4905.25 4905.26 4905.261 4905.27 4905.28 4905.29 4905.30 4905.301 4905.302 4905.303 NextLast modified: October 10, 2016