Ohio Revised Code Chapter 4911 - Consumers' Counsel

• Section 4911.01 - Consumers' Counsel Definitions.
  As used in this chapter: (A) "Public utility" means every one as defined in divisions (A) , (C), (D), (E), (F), (G), (H), and...
• Section 4911.02 - Consumers' Counsel - Powers And Duties.
  (A) The consumers' counsel shall be appointed by the consumers' counsel governing board, and shall hold office at the pleasure of the board. (B)...
• Section 4911.021 - Customer Telephone Complaints.
  The consumers' counsel shall not operate a telephone call center for consumer complaints. Any calls received by the consumers' counsel concerning consumer complaints shall...
• Section 4911.03 - Qualifications.
  (A) No person may be appointed consumers' counsel unless he is admitted to the practice of law in this state and is qualified by...
• Section 4911.04 - Residency Requirement - Other Employment Prohibited.
  The consumers' counsel shall be a resident of this state and during the counsel's term of office shall not hold any other office of...
• Section 4911.05 - Oath Of Office - Surety Bond.
  Before entering upon the duties of his office, the consumers' counsel shall subscribe to an oath of office, which shall be filed in the...
• Section 4911.06 - Consumers' Counsel Considered State Officer.
  The consumers' counsel shall be considered a state officer for the purpose of section 24 of Article II, Ohio constitution. Effective Date: 09-01-1976
• Section 4911.07 - Salary.
  The salary of the consumers' counsel shall be determined by the consumers' counsel governing board but shall be in pay range 49 as set...
• Section 4911.08 - Office Location.
  The office of the consumers' counsel shall be in Columbus. Effective Date: 09-01-1976
• Section 4911.09 - Public Utilities Commission To Furnish Materials.
  The public utilities commission shall supply the consumers' counsel, without cost to the counsel, with all books, maps, charts, and such other items as...
• Section 4911.10 - Records Are Public.
  Except as provided in section 149.43 of the Revised Code, all documents and records in the possession of the consumers' counsel are public records....
• Section 4911.11 - Data And Information To Be Furnished.
  The consumers' counsel may, whenever called upon by any officer, board, or commission of this state or of any political subdivision of this state,...
• Section 4911.12 - Employees.
  (A) Notwithstanding Chapter 4117. of the Revised Code, the consumers' counsel may employ and fix the compensation of such officers, experts, lawyers, engineers, economists,...
• Section 4911.13 - Using Engineers And Experts Employed By State Universities.
  In the employment of engineers, experts, or other assistants, the consumers' counsel may make use of the services of engineers and experts employed by...
• Section 4911.14 - Jurisdiction.
  The jurisdiction of the consumers' counsel extends to every case that he or another party brings before the public utilities commission involving the fixing...
• Section 4911.15 - Counsel May Represent Residential Consumer Or Municipal Corporation.
  The consumers' counsel, at the request of one or more residential consumers residing in, or municipal corporations located in, an area served by a...
• Section 4911.16 - Access To Materials Possessed By Public Utilities Commission.
  For the purpose of carrying out the duties given him in Chapter 4911. of the Revised Code, the consumers' counsel shall have access to...
• Section 4911.17 - Consumers' Counsel Governing Board.
  There is hereby created a nine-member consumers' counsel governing board consisting of three representatives of organized groups representing each of the following areas: labor;...
• Section 4911.18 - Assessments - Consumers' Counsel Operating Fund.
  (A) For the sole purpose of maintaining and administering the office of the consumers' counsel and exercising the powers of the consumers' counsel under...
• Section 4911.19 - Response Of Utility To Billing Or Service Inquiry On Behalf Of Residential Customer.
  Any utility to which the consumers' counsel makes an inquiry on behalf of a residential customer concerning that customer's billing, or the availability, unavailability,...
• Section 4911.20 - Appointment Of Deputy Consumers' Counsel.
  If the consumers' counsel governing board determines that the appointment of a deputy consumers' counsel is necessary to ensure the full and proper performance...

Last modified: October 10, 2016