Unless otherwise agreed:
(1) On a warranty claim, a supplier shall provide reasonable compensation for the retailer’s costs, including but not limited to:
(a) Diagnostic services;
(b) Repair services;
(c) Repair parts; and
(d) Labor.
(2) For labor on warranty service, a supplier may not pay a retailer an hourly rate that is less than rate that the retailer charges for nonwarranty service.
(3) For repair parts on warranty service, a supplier may not pay a retailer less than the amount that the retailer paid for the parts plus a reasonable allowance for the shipping and handling of the parts.
(4) A supplier must allow a reasonable time for a retailer to complete warranty service. [Formerly 646.453]
Section: Previous 646A.302 646A.304 646A.306 646A.308 646A.310 646A.312 646A.314 646A.316 646A.318 646A.320 646A.322 646A.325 646A.327 646A.340 646A.342 NextLast modified: August 7, 2008