Oregon Statutes - Chapter 646A - Trade Regulation - Section 646A.316 - Warranty claims; payment; time for completion.

Unless otherwise agreed:

(1) On a warranty claim, a supplier shall provide reasonable compensation for the retailerís costs, including but not limited to:

(a) Diagnostic services;

(b) Repair services;

(c) Repair parts; and

(d) Labor.

(2) For labor on warranty service, a supplier may not pay a retailer an hourly rate that is less than rate that the retailer charges for nonwarranty service.

(3) For repair parts on warranty service, a supplier may not pay a retailer less than the amount that the retailer paid for the parts plus a reasonable allowance for the shipping and handling of the parts.

(4) A supplier must allow a reasonable time for a retailer to complete warranty service. [Formerly 646.453]

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Last modified: August 7, 2008