(1) A warrantor shall maintain accurate accounts, books and other records for transactions regulated under ORS 646A.430 to 646A.450 and shall make the records available to the Director of the Department of Consumer and Business Services for inspection during normal business hours. The warrantor’s records shall include:
(a) A copy of the warranty for each unique form of vehicle protection product sold;
(b) The name and address of each consumer;
(c) A list of the locations where the warrantor’s vehicle protection products are offered for sale or sold; and
(d) Dates, descriptions, amounts and receipts for payments to consumers for claims related to the vehicle protection product warranty or any expenditures related to providing the vehicle protection product warranty.
(2) Except as provided in subsection (4) of this section, a warrantor shall retain all records required under subsection (1) of this section for at least two years after the period of coverage specified in the vehicle protection product warranty has expired.
(3) A warrantor may maintain records required under this section in an electronic form. If the warrantor maintains a record in a format other than paper, the warrantor shall reformat the record into a legible paper copy at the director’s request.
(4) A warrantor that no longer conducts business in this state shall maintain the warrantor’s records until 10 years after the date of the last sale of a vehicle protection product that includes the warrantor’s warranty. [2007 c.685 §8]
Note: See note under 646A.430.
Section: Previous 646A.430 646A.432 646A.434 646A.436 646A.438 646A.440 646A.442 646A.444 646A.446 646A.448 646A.450 646A.452 646A.460 646A.462 646A.464 NextLast modified: August 7, 2008