(1) Resource and referral agencies shall make referrals to certified child care facilities. Referrals shall be made to uncertified child care facilities only if there is no requirement that the facility be certified.
(2) The referral process shall:
(a) Afford parents maximum access to all referral information. Access shall include, but is not limited to, telephone referrals to be made available for at least 20 hours per week of operation, including nontraditional hours.
(b) Make every effort to be accessible to all parents within the defined geographic area, including but not limited to any of the following:
(A) Toll-free telephone lines;
(B) Office space convenient to parents and providers; and
(C) Referrals in languages which are spoken in the community.
(3) Each child care resource and referral agency shall publicize its services through available sources, agencies and other appropriate methods. [Formerly 418.350]
Section: Previous 657A.030 657A.050 657A.060 657A.100 657A.110 657A.120 657A.130 657A.140 657A.150 657A.160 657A.170 657A.180 657A.190 657A.250 657A.260 NextLast modified: August 7, 2008