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All of the tapes with the updated addresses used by the
vendor are returned to the IRS within 30 days of the last mailing
of the booklets. The IRS does not use the tapes to update its
taxpayer address database. Mr. Farah stated that the IRS deletes
the information and reuses the tapes. When this occurs is not
included in the record, but he further testified that on rare
occasions, the IRS may check its database to locate a taxpayer’s
address and ask the vendor to which address the vendor sent the
tax booklet if a taxpayer who did not receive a tax booklet
notifies a congressperson who in turn makes an inquiry to the
IRS. According to Mr. Farah this is the only time that the IRS
considers the information from the NCOA for a change of address.
The record includes a document entitled “Specifications for
Contract Printing and Binding of the 1998 Individual Income Tax
Packages 1040A-1 & 1040A-2” (the contract). Paragraph 5.1 of the
contract entitled “Furnished Cartridges” states:
IRS will furnish the contractor with address cartridges,
sorted by zip code. * * * Contractor is responsible for
taking the IRS raw data file and passing the file against
the National Change of Address (NCOA) file using standard
matching logic, providing the IRS with magnetic cartridges
containing the following: a separate listing of new move
addresses and incomplete addresses (nixies). Nixies are not
to be mailed. Each new move address must be referenced with
its corresponding old address, including the check digit,
social security number, service code number, and package
code, to allow comparison by the IRS. In addition,
contractor must provide all applicable NCOA reports, by IRS
service center, and provide a printout of 100 records, any
service center, for moves and nixies, for analysis.
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Last modified: May 25, 2011