Howard and Everlina Washington - Page 7




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               September 25, 1998.  (see attached copy).                              
               The tax years 1994 and 1995 were part of this charge                   
               off through bankruptcy and were granted along with                     
               other years that have already been resolved.  The IRS                  
               was well informed of our intent to charge off the                      
               aforementioned years, and had ample time to question,                  
               refute, or object to our intent to charge off said                     
               years.  A period of 4 months passed without objection                  
               either in writing or in person prior to the final                      
               decree being rendered on 9/25/98 by the Honorable Judge                
               Arthur J. Gonzalez.  Therefore, once the charge off was                
               finalized, we were under the complete understanding                    
               that these tax years were no longer an issue and that                  
               the entire matter had been acceptably resolved.                        
               On June 17, 1999, a hand written communiqu� was sent to                
               our attention by a customer service representative                     
               * * * instructing us to send you a copy of our dis-                    
               charge papers to the IRS * * *.  We were left with the                 
               understanding that once we complied with this request,                 
               the necessary adjustment to our accounts would be made                 
               and this matter would no longer be an issue.                           
               Well, we complied with this request and to no avail; we                
               are still dealing with this matter almost two years                    
               later.  So, let me make our position very clear, we do                 
               not wish to battle with you over what seems to be a                    
               major misunderstanding.  If in fact the amounts in                     
               question have been legally charged off for the years                   
               1994 and 1995, then a letter of acknowledgement indi-                  
               cating that the charge is acceptable will satisfy our                  
               request for resolution.  If in fact you do not agree                   
               with the charge off and you wish to discuss this with                  
               us in person, we will comply with a prearranged visit                  
               in order to reach an amicable resolve that both sides                  
               can live with.  However, it must be understood upon                    
               receipt of this letter that all actions to implement a                 
               lien, garnishment of income, seizure of assets or any                  
               other punitive actions are immediately suspended with-                 
               out prejudice, and a notice acknowledging such will be                 
               forthcoming to abate any undue concern.                                
               With regard to tax year 1998, this year was not part of                
               the bankruptcy charge off, however, the amount in                      
               question arises from a deduction taken from a refund                   
               due us that was used to pay for taxes for one of the                   
               years that was charged off.  When we filed our taxes                   





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