Maria Neris Zelaya - Page 4

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          petitioner, respondent told her that she could cash the refund              
          check, which she promptly did on February 26, 2002, at a Bank One           
          branch where petitioner had an account.                                     
               On or about March 11, 2002, respondent mailed to petitioner            
          a replacement refund check for $3,810 for 1998 (replacement                 
          check).  Shortly thereafter, respondent notified petitioner that            
          she owed $3,810 plus interest because she had cashed both the               
          refund check and the replacement check.  Petitioner denied that             
          she had cashed the replacement check and informed respondent that           
          she had moved to a new address in Plano, Texas, around February             
          28, 2002, and never received a second check for 1998.                       
               An investigation was conducted by the Taxpayer Advocate                
          Service (TAS).  The TAS recovered a copy of both the refund check           
          and the replacement check, which was cashed on March 29, 2002, at           
          the Mineola Community Bank in Mineola, Texas.  Petitioner                   
          compared the endorsement signatures from the refund check and the           
          replacement check and told investigators that the signature on              
          the replacement check was not hers.                                         
               Petitioner is not fluent in English, and she is illiterate.            
          At trial, she was assisted by an interpreter.  Because she does             
          not read or write, petitioner signs her name by imitating the               
          characters.2  On the refund check, petitioner signed her name by            

               2  As petitioner’s trial interpreter stated: “* * * she does           
          not know how to write.  So she just has memorized the letters of            
                                                             (continued...)           





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