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In 1978, petitioner was hired by the California State
Automobile Association (now American Automobile Association, or
AAA). She was employed as an insurance claims adjuster and a
bodily injury claims adjuster for more than 20 years. Over the
years, her workload increased, causing her to feel overwhelmed.
Petitioner complained to her supervisors, but very little was
done to address her concerns. As the employment relationship
deteriorated, and work-related stress mounted, petitioner sought
medical attention.
In 1994, petitioner was diagnosed with Attention Deficit
Disorder (ADD) and Obsessive Compulsive Disorder (OCD). In 1998,
petitioner was diagnosed with posttraumatic stress disorder.
These conditions were aggravated by the demands and workload of
petitioner’s position. Again petitioner complained to her
supervisors and requested accommodations from her employer
regarding her condition. These requests were not granted, and
petitioner eventually became totally unable to perform her work
functions. Petitioner took a series of leaves of absence because
she was not able to work under these conditions.
In 2001, petitioner filed a lawsuit against her employer
both in California State court and in the U.S. District Court for
the Eastern District of California. In the District Court,
petitioner alleged three causes of action: (1) Employment
discrimination on account of mental disability in violation of
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Last modified: May 25, 2011