Sec. 444.012. COMPLAINTS. (a) The commission shall maintain a system to promptly and efficiently act on complaints filed with the commission. The commission shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The commission shall make information available describing its procedures for complaint investigation and resolution.
(c) The commission shall periodically notify the complaint parties of the status of the complaint until final disposition.
Acts 1987, 70th Leg., ch. 147, Sec. 1, eff. Sept. 1, 1987. Amended by Acts 1995, 74th Leg., ch. 108, Sec. 9, eff. Sept. 1, 1995.
Amended by:
Acts 2007, 80th Leg., R.S., Ch. 1232 (H.B. 2460), Sec. 4, eff. September 1, 2007.
Section: Previous 444.005 444.006 444.007 444.008 444.009 444.010 444.011 444.012 444.013 444.014 444.015 444.016 444.021 444.022 444.023 NextLast modified: September 28, 2016