Sec. 33.054. WORKFORCE MANAGEMENT. The commission shall improve its management of supplemental nutrition assistance eligibility determination staff by:
(1) establishing clear performance expectations that can serve as the basis for performance assessments;
(2) planning for anticipated staffing needs;
(3) revising policies regarding overtime and accrual of compensatory time to ensure that eligibility determination staff members have access to supervisors as necessary;
(4) assessing the effectiveness of training provided to new eligibility determination staff members; and
(5) evaluating the compensation of eligibility determination staff members to determine if the compensation is sufficient to recruit qualified staff members and retain experienced staff members.
Added by Acts 2011, 82nd Leg., R.S., Ch. 1165 (H.B. 2819), Sec. 2, eff. September 1, 2011.
Section: Previous 33.015 33.018 33.022 33.023 33.0231 33.025 33.026 33.027 33.0271 33.028 33.029 33.0291 33.052 33.053 33.054Last modified: September 28, 2016