Sec. 1071.203. COMPLAINTS. (a) Any person may file a complaint with the board regarding a violation of this chapter or a board rule.
(b) The board by rule shall establish methods by which consumers and service recipients are notified of the name, mailing address, and telephone number of the board for the purpose of directing complaints to the board. The board may provide for that notice:
(1) on each registration form, application, or written contract for services of a person regulated under this chapter;
(2) on a sign prominently displayed in the place of business of each person regulated under this chapter; or
(3) in a bill for services provided by a person regulated under this chapter.
(c) The board shall accept a complaint regardless of whether the complaint is notarized.
Added by Acts 2001, 77th Leg., ch. 1421, Sec. 1, eff. June 1, 2003. Amended by Acts 2003, 78th Leg., ch. 16, Sec. 13, eff. Sept. 1, 2003.
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