Sec. 53.305. NOTICE TO AFFECTED CUSTOMERS. (a) A company shall provide notice of a proposed change to affected customers in the manner prescribed by the commission.
(b) Notice must:
(1) be provided not later than the 10th day before the effective date of the proposed change; and
(2) include:
(A) a description of the services affected by the proposed change;
(B) the effective date of the proposed change;
(C) an explanation of the customer's right to petition the commission for a review under Section 53.306, including the number of persons required to petition before a commission review will occur;
(D) an explanation of the customer's right to information concerning how to obtain a copy of the proposed tariff from the company;
(E) the amount by which the company's total regulated intrastate gross annual revenues will increase or decrease as a result of the proposed change; and
(F) a list of rates that are affected by the proposed rate change.
Acts 1997, 75th Leg., ch. 166, Sec. 1, eff. Sept. 1, 1997.
Amended by:
Acts 2011, 82nd Leg., R.S., Ch. 118 (H.B. 2680), Sec. 3, eff. September 1, 2011.
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