§ 43.06A.030. Duties
The ombudsman shall perform the following duties:
(1) Provide information as appropriate on the rights and responsibilities of individuals receiving family and children's services, and on the procedures for providing these services;
(2) Investigate, upon his or her own initiative or upon receipt of a complaint, an administrative act alleged to be contrary to law, rule, or policy, imposed without an adequate statement of reason, or based on irrelevant, immaterial, or erroneous grounds; however, the ombudsman may decline to investigate any complaint as provided by rules adopted under this chapter;
(3) Monitor the procedures as established, implemented, and practiced by the department to carry out its responsibilities in delivering family and children's services with a view toward appropriate preservation of families and ensuring children's health and safety;
(4) Review periodically the facilities and procedures of state institutions serving children, and state-licensed facilities or residences;
(5) Recommend changes in the procedures for addressing the needs of families and children;
(6) Submit annually to the committee and to the governor by November 1 a report analyzing the work of the office including recommendations;
(7) Grant the committee access to all relevant records in the possession of the ombudsman unless prohibited by law; and
(8) Adopt rules necessary to implement this chapter.
[1996 c 131 § 4.]
Sections: Previous 43.06A.010 43.06A.020 43.06A.030 43.06A.050 43.06A.060 43.06A.070 43.06A.080 43.06A.085 43.06A.090 43.06A.100 43.06A.110 43.06A.900 NextLast modified: April 7, 2009