Ex parte HOLLATZ et al. - Page 10




          Appeal No. 1997-3181                                                        
          Application No. 08/304,345                                                  

          suggestion, teaching, or motivation simply takes the                        
          inventor's disclosure as a blueprint for piecing together the               
          prior art to defeat patentability--the essence of hindsight.                
          See, e.g., Interconnect Planning Corp. v. Feil, 774 F.2d 1132,              
          1138, 227 USPQ 543, 547 (Fed. Cir. 1985) (“The invention must               
          be viewed not with the blueprint drawn by the inventor, but in              
          the state of the art that existed at the time.”).  Broad                    
          conclusory statements regarding the teaching of multiple                    
          references, standing alone, are not “evidence.” Id..  e.g.,                 
          McElmurry v. Arkansas Power & Light Co., 995 F.2d 1576, 1578,               
          27 USPQ2d 1129, 1131 (Fed. Cir. 1993) (“Mere denials and                    
          conclusory statements, however, are not sufficient to                       
          establish a genuine issue of material fact.”).  Here, we do                 
          not find any suggestion or reason to modify Kohler such that                
          the agents are grouped based on a common skill.  We disagree                
          with the Examiner that grouping of agents in two groups based               
          on the number callers dial is the same as forming skill groups              
          of available agents with a common agent-skill indicator as                  
          recited in Appellants’ claim 1.  We find that the Examiner                  
          merely made conclusory arguments without providing evidence                 
          and setting forth reasons to modify Kohler based on the                     

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